Low Health Literacy Skills Increase
Annual Health Care Expenditures by $73 Billion

Low Health Literacy Skills Contribute To Higher Utilization of Health Care Services

Health literacy refers to the set of skills needed to read, understand, and act on basic health care information. Over 90 million adults with low health literacy skills (see box below) have limited ability to read and understand the instructions contained on prescriptions or medicine bottles, appointment slips, informed consent documents, insurance forms, and health educational materials. Poor health literacy skills have profound economic consequences.

Using data from a nationally representative sample of the U.S. adult population age 16 and older, the National Academy on an Aging Society examined the impact of literacy on the use of health care services. The study found that people with low health literacy skills use more health care services.

Overall, the study found that the primary source of higher health care expenditures for persons with low health literacy skills is longer hospital stays. Other factors, such as the ineffective use of prescriptions or misunderstandings about treatment plans may also have financial consequences.

While a significant share of the health care costs fall on the patients with low health literacy skills, health care providers and those that finance those providers share the burden.

No study has directly measured the health literacy of the U.S. population. However, it is possible to estimate the number of people who have low health literacy skills using results from the 1992 National Adult Literacy Survey (NALS). The survey reported that some 40 to 44 million of the 191 million adults in the country are functionally illiterate. They read at or below a fifth-grade level, or cannot read at all. Another 50 million are marginally illiterate. They are generally able to locate and assimilateinformation in a simple text, but are unable to perform tasks that require them to assimilate or synthesize information fromcomplex and lengthy texts.(1) Because of the literacy demands upon patients in the increasingly complex health care system, adults who are functionally illiterate or marginally literate are likely to have low health literacy skills. Health care use, status, and insurance coverage data are derived from the 1993 Survey of Income and Program Participation (SIPP)

1.Source: Kirsch IS, Jungebut A. Jenkins, L. Kolstad, A. Adult Literacy in America: A First Look at the Results of the National Adult Literacy Survey. Washington, DC: Department of Education 1993.

Funding for this research on health care cost implications of low functional literacy was provided by Pfizer Inc. to the National Academy on an Aging Society. For further information contact  National Academy on an Aging Society at (202) 408-3375.

Production of this Fact Sheet was jointly underwritten by The Center for Health Care Strategies, and National Academy on Aging Society.