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Georgetown Public Policy Institute > Health Policy Institute > Center on Medical Record Rights and Privacy > Getting Your Medical Records > AL

Your Medical Record Rights in Alabama
(A Guide to Consumer Rights Under HIPAA)
by Joy Pritts, JD and Nina L. Kudszus

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Contents

Introduction

  • About this guide
  • Disclaimer
  • Acknowledgments

Overview

  • Summary of your rights
  • Who has to follow these laws?
  • What records do I have the right to get and amend?
  • Who has the right to get and amend my medical record?
  • How long does my provider have to keep my medical record?

Getting Your Medical Record

  • Summary
  • How do I ask for my medical record?
  • What will happen if my request for my medical record is accepted?
  • How long should it take to get my medical record?
  • Can my provider charge me for my medical record?
  • Can I control where my medical record is sent?
  • Can I get a paper, e-mail, or fax copy?
  • Can I get a summary of my medical record?
  • Can my health care provider deny my request?
  • What can I do if my provider denies my request for my record?

Amending (Correcting) Your Medical Record

  • Summary
  • How do I ask my health provider to amend my medical record?
  • What will happen if my request to amend my record is accepted?
  • How long should it take to amend my record?
  • Can my health care provider deny my request?
  • What can I do if my provider denies my request?

Asking Questions and Filing Complaints

  • Who can answer my questions about getting and amending my medical record?
  • What can I do if I believe my rights to get and amend my medical record have been violated?

Words to Know

Where to Find More Information

Overview

Both the HIPAA Privacy Rule and Alabama law give you rights to your medical record. The HIPAA Privacy Rule sets standards that apply to records held by health care providers across the nation. Alabama law sets some standards for records held by doctors and hospitals within the state. Most health care providers must follow both the HIPAA Privacy Rule and state law. If a standard in Alabama law conflicts with a standard in the HIPAA Privacy Rule, your health care provider must follow the law that is the most protective of your rights.

Summary of Your Rights

In Alabama you have the right to:

  • See and get a copy of your medical record.

    Your health care provider usually must let you see your medical record or give you a copy of it no later than 30 days after they receive your request. This right is called the right to access your medical record.

    Your health care provider is allowed to charge you a fee for copying your record. They can also charge you the actual cost for postage if you have the copy mailed to you.

  • Have information added to your medical record to make it more accurate or complete.

    This right is called the right to amend your record. In certain cases, your provider can deny your request to amend your record. If this happens, you have the right to add your own short statement to your medical record.

  • File a complaint.

    You have the right to file a complaint with the Office for Civil Rights, U.S. Department of Health and Human Services if you believe your health care provider has violated your right to see, get a copy of, or amend your medical record. You can also file a complaint with the Alabama agency that regulates your health care provider.

  • Sue in state court for violations of your rights under state law.

    You may have the right under Alabama law to sue in state court to challenge copying fees that violate Alabama law.

You can learn more about these rights in the following sections of the guide.


Who Has to Follow These Laws?

Most Alabama health care providers (such as doctors and hospitals) must follow both the HIPAA Privacy Rule and Alabama laws that give patients rights in their medical records.

There are some health care providers, however, that do not have to follow the HIPAA Privacy Rule. The HIPAA Privacy Rule only covers health care providers that use computers to send health information for certain administrative or financial purposes (such as filing claims for insurance).


Example

Sometimes Ashley goes to a doctor at a free clinic for medical treatment. The doctor does not accept private insurance, Medicaid, or Medicare. The doctor does not file any insurance claims. Ashley’s doctor probably does not have to follow the HIPAA Privacy Rule because the doctor does not appear to send health information for the types of administrative or financial purposes that would make her a covered health care provider under the Rule.


If you have questions about whether your health care provider must follow the federal HIPAA Privacy Rule, you can contact the Office for Civil Rights, U.S. Department of Health and Human Services (OCR), the agency that is in charge of enforcing the HIPAA Privacy Rule. Section 4 of this guide lists contact information for OCR.

Are nursing homes covered by HIPAA?

Yes. Most nursing homes are covered by the HIPAA Privacy Rule. They also have to follow other specific rules that only apply to nursing homes and long term care facilities. Because the rules for nursing homes are different than they are for other health care providers, they are not covered by this guide.

What if my health care provider does not have to follow HIPAA?

Even if your provider does not have to follow the HIPAA Privacy Rule, they still have to follow Alabama laws that tell them how they may handle your medical record. Section 6 lists some resources where you can read these state laws.

This guide, however, only explains getting your medical record from Alabama providers who have to follow the HIPAA Privacy Rule and state law.

What Records Do I Have the Right to Get and Amend?

You have the right to see and get a copy of your medical record. This right often is called the right to access your medical record. You also have the right to have information added to your medical record to make it more complete or accurate. This right is called the right to amend your record. (This guide will call these rights the "right to get and amend.")

Your medical record includes such things as:

  • Information that identifies you, such as your name and Social Security number.
    • Information that you tell your doctor, such as:
      • Your medical history.
      • How you feel at the time of your visit.
      • Your family health history.
    • The results of your examination.
    • Test results.
    • Treatment received in a hospital.
    • Medicine prescribed.
    • Notes your doctor makes about you.
    • Other information about things that can affect your health or health care.

You have the right to see, get a copy of, and amend these records whether they are kept on paper, on a computer or in other format.

Who owns my medical record?

Under Alabama law, your health care provider owns the actual medical record. For example, if your provider maintains paper medical records, they own and have the right to keep the original record, but you have the right to see and get a copy of it.

What happens if my medical record has information in it that came from a different health care provider?

Generally, if your provider has the medical information that you request, they must give it to you. You have the right to get the information no matter who originally put it in the record. Your right to amend this information may be limited, though. For more information about how to amend information in your record you can read Section 3 of this guide.

Do I have the right to get and amend records related to substance abuse or mental health treatment?

Maybe. The rules for when you can get and amend your records about mental health and substance abuse treatment can be different. For example, psychotherapy notes are treated differently than other records under HIPAA. Because the rules for mental health and substance abuse records can be different they are not discussed in this guide. You can find some resources that explain your rights in these types of records in Section 6.

Who Has the Right to Get and Amend My Medical Record?

You have the right to see and get a copy of medical records that are about you. You also have the right to have information added to your medical to make it more complete or accurate. (This guide calls these rights the right to "get and amend" your medical record.) If there is someone who acts as your personal representative, they usually have the right to get and amend your record on your behalf.

Do I have the right to get and amend my minor child’s medical record?

Generally, yes. As a parent or guardian, you usually have the right to get and amend your minor child’s medical record. In Alabama, you have these rights when your child is younger than 19 years old.

As a parent, do I always have the right to get and amend my child’s medical record?

No. A parent does not always have the right to get and amend a minor child’s medical record. For example, if a health care provider reasonably believes that a parent is abusing or neglecting a child, the provider does not have to give the parent access to the child’s medical record.

Some other situations where parents do not have the right to get and amend their child’s medical records are discussed in the following questions and answers.

Who has the right to get and amend my child’s medical record once she turns 19?

Once your child turns 19, your child has the right to see, get a copy of, and amend her own medical record. This includes getting access to records that were created when she was still a minor. After your child turns 19, you usually no longer have the right to get and amend your child’s medical record just because you are her parent.

I am under 19 but I can legally consent to certain kinds of medical treatment without my parents’ permission. Who has the right to get and amend my records that are related to this treatment?

It depends. In Alabama, as a minor you can consent to medical treatment without the permission of your parents under a number of different circumstances. For example, as a minor you can consent to treatment on your own when:

  • You are 14 years or older.
  • You have graduated from high school.
  • You are married.
  • You are divorced.
  • You are pregnant.
  • You are seeking health services to determine or treat pregnancy, venereal disease, drug dependency, alcohol toxicity, or other diseases that must be reported to the state Board of Health.

When you consent to treatment in any of these circumstances, you have the right to get and amend your medical record related to this treatment. In Alabama, it is up to your health care provider using their professional judgment to decide whether your parents also have the right to get and amend these medical records.


Example

Jason is 16 and is sexually active. He consents to be tested for chlamydia, a reportable disease. Jason’s mother later requests a copy of his medical record. It is up to Jason’s doctor, using his professional judgment, to decide whether Jason’s mother should get the part of the record about Jason’s chlamydia test.


The rules may be different when you, as a minor, obtain testing or treatment for other medical conditions without parental consent. If you have questions or concerns about whether your parent will have access to your medical information, you should talk to your health care provider.

I am listed as my mother’s health care agent on her durable health care power of attorney form. Do I have the right to get her medical records?

Yes. If you have your mother’s agent, you generally have the right to get and correct her medical records, subject to any limitation in the durable health care power of attorney form. You have the right of access during the time that the durable health care power of attorney is in effect.


 Example

Maria’s mother signed a durable health care power of attorney that gives Maria the power to make health care decisions if her mother is unable to make such decisions. The form says that Maria may only have access to those records that are relevant to making health care decisions as her mother's agent. Maria’s mother was in a bad accident and is not able to make decisions about her health care. Maria now has the right to make health care decisions on her mother’s behalf. She also has the right to get her mother’s medical records. For example, Maria has the right to see the records about her mother’s current medical condition and treatment.

Maria is curious about the time her mother had a miscarriage. Maria wants to look at these old medical records. Maria does not have the right to get and amend these old medical records under the power of attorney form because these records have nothing to do with her mother’s current condition or treatment.


It depends. You do not have the right to get a deceased person’s medical records just because you are a close relative of theirs. You have the right to get a deceased person’s medical records from an Alabama health care provider if you are the personal representative (such as the executor or administrator) of the deceased person's estate.

How Long Does My Provider Have to Keep My Medical Record?

Alabama law requires some health care providers to keep your medical record for a specific period of time. For example, hospitals in Alabama must keep your medical records for at least 5 years. Doctors are advised to keep your medical record for at least 10 years. In practice, many health care providers keep their medical records longer.

You have a right to see, get a copy of, and amend your medical record for as long as your health care provider has it.


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Written by Joy Pritts, J.D. and Nina L. Kudszus, Health Policy Institute, Georgetown University
© 2005 Georgetown University


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